← youlocal.app
← youlocal.app
YouLocal is provided by YouLocal Eolas Limited, a company registered in Ireland (reg. no. 822751), registered office Suite 31, The Pottery, Bakers Point, Pottery Road, Dún Laoghaire, Dublin, A96 EV18, Ireland (“YouLocal”, “we”, “us”).
YouLocal is an AI-powered travel concierge that helps you discover places, plan and adapt itineraries, and book real-world travel experiences, stays and flights. Suggestions and itineraries are generated with the help of artificial intelligence and are provided for your convenience — they may contain errors or omissions, and you should verify important details (opening hours, prices, availability, travel requirements) before relying on them.
You sign in with your phone number via a one-time code. You are responsible for keeping access to your phone secure and for activity under your account. You must be at least 16 years old to use YouLocal, and by creating an account you confirm that you are. We do not verify your age at sign-up — we rely on that confirmation. If we learn that an account holder is under 16 we will close the account and delete the data.
When you book a real-world experience, stay or flight through YouLocal, payment is processed by our payment provider (Stripe). Such bookings are for goods and services consumed in the physical world. Prices, availability and the terms of each booking are set by the relevant provider; cancellation and refund conditions are those of that provider and/or as shown at the time of booking. YouLocal acts as a facilitator and is not the provider of those experiences, stays or flights.
Any optional digital subscription or credit pack for premium app features is billed through the app store you downloaded YouLocal from (Apple App Store or Google Play), subject to that store’s terms; manage or cancel it in your app-store account settings. We use a third-party service (RevenueCat) to confirm what you have purchased and unlock it in the app; see our Privacy Policy for what it receives.
You may submit content (e.g. reviews, photos, messages). You retain your rights in it and grant us a licence to host and display it to operate the service. You agree not to submit content that is unlawful, infringing, hateful, harassing, deceptive, or otherwise objectionable. We have zero tolerance for objectionable content and abusive behaviour.
Reporting and blocking. You can report any review, message, shared itinerary or listing from inside the app, using the “⋮” menu on the item. We aim to review reports within 24 hours and may remove content, suspend or terminate accounts that violate these Terms. You can also block another person: once blocked, neither of you will be matched with, messaged by, or shown content from the other. Manage your blocks under Settings → Blocked users. If you cannot use the app for any reason, write to support@youlocal.app.
Do not misuse the service: no reverse engineering, scraping, overloading, circumventing security, or using YouLocal to break the law or infringe others’ rights.
Our Privacy Policy explains how we handle your personal data and forms part of these Terms.
The service is provided “as is”. To the extent permitted by law, we disclaim implied warranties and are not liable for indirect or consequential loss. Nothing in these Terms limits liability that cannot be limited by law (including your statutory rights as a consumer). We are not responsible for the acts, omissions, or quality of third-party providers whose experiences, stays or flights you book.
You can stop using YouLocal and delete your account at any time (Profile → Delete account). We may suspend or terminate access if you breach these Terms or to protect the service or other users.
We may update these Terms. We will revise the “Last updated” date and, for material changes, notify you in the app. Continued use after changes means you accept them.
These Terms are governed by the laws of Ireland, and the courts of Ireland have jurisdiction, without affecting any mandatory consumer-protection rights you have in your country of residence.
support@youlocal.app
YouLocal Eolas Limited, Suite 31, The Pottery, Bakers Point, Pottery Road,
Dún Laoghaire, Dublin, A96 EV18, Ireland.